Great experience with Sprint wireless data (EVDO) using a Novatel Merlin EX720 on my MacBook Pro
I spend a bit of my morning at Starbucks juicing up on Java and working on tasks that generally require Internet access. I could easily go the WiFi route and pay only $30-40/mo for unlimited access or I could give myself an option to not always be around a WiFi hotspot.
With this goal in mind I set out to find the best (current) option for wireless data access. The solution to this problem must:
- Work on Macbook Pro. Sadly, support is not ubiquitous yet. Sure, it’s much better than Linux but nowhere near Microsoft’s OS
- Have the widest range of “fast” access available. In other words - give me the fast stuff in my location of Central New Jersey. I previously subscribed to Ricochet from 2000/2001 and loved the service on my Linux based laptop at the time. It was much faster than GRPS and even EDGE speeds unsuitable for today’s pages. They’re much larger and richer…
From the criteria above, I decided that EVDO access from either Verizon or Sprint was the way to go. The option of using HSDPA was not chosen since it’s very limited in the States through AT&T/Cingular. I was really not interested in paying for HSDPA access and receiving much slower EDGE, or worse yet, GRPS access rates.
I then compared Verizon and Sprint. I chose Sprint for the following reasons:
- Do not cap their “unlimited” service like Verizon does. Verizon’s cap of 5GB/mo is great but it’s still a cap. While I don’t plan on running a server it’s the concept that bothers me.
- From cursory research on the Net, I noted Sprint’s data network is better than Verizon’s. It’s hearsay because I don’t have a way to prove it but I’m not a huge fan of them. Besides, that “Can you hear me now” jingle annoys the crap out of me.
- Sprint will eventually roll out WiMax with or without Clearwire. I figure it may be an upgrade path but who knows.
I did have some concerns about Sprint’s service from comments in various forums including evdoinfo.com. Luckily, the issues noted in the forums were non-existent and I had a great experience at the local Sprint Store in Union. The store manager helped me get setup quickly and easily after I made my decision on which device to purchase. I chose the Novatel Merlin EX720 because it was an Express PCI card and not a fragile USB key that could break off when I put my portable space heater/MacBook Pro in my lap.
Steps for Purchase and Installation
- Download & install the drivers *BEFORE* you get the card. The downloads are available at http://www.sprint.com/downloads. As of January 9, 2008 the direct link is here
- Purchase a card online or in the store. As noted in the article, I purchased a Novatel Merlin EX720. I know this one works on my MacBook Pro!
- Next, activate the card on the premises. There may be some values that are required that are not prepopulated on the activation. I highly recommend doing this if you’re in the store. If you purchased online then contact Sprint via phone. I did not have to do this but you could start with (866) 866-7509 (found on their page.)
That’s it! It’s a fairly straightforward process. On with the screenshots…
Screenshots
The activation and Location Based Services applications:

General Usage
Once your card is setup correctly, you can connect quickly by clicking on the Sprint utility present in your Menu Bar as noted in this screen shot:

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If you are interested in the what that Network Preferences looks like then take a look at this screen shot:
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Location Based Services / aGPS integration
One of the nice perks of the Sprint network is the aGPS (Assisted Global Positioning System) that uses cell tower triangulation. If you want to use this application located in your Applications folder, then you must opt in. The opt in terms and conditions:
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Once you accept the fact that you can be tracked and your location has been found, you are provided some options for what you may be looking for including:
- Custom search
- Find Nearest Sprint Nextel Store
- Find Nearest Restaurant
- Find Nearest Bank
- Find Nearest Hotel
- Find Nearest Gas Station
- Find Nearest Coffee House
Considering I’m in New Jersey, I’ll search for the state food , pizza, in the search box above. Executing the search, I receive a Google Maps listing of the nearby pizza places:
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This is great but I’m more interested in the closest one and I’m also a bit curious on how accurate my location has been pinpointed. Zooming in, you can see that the Starbucks I’m in is accurately shown and that Saporito’s in Springfield, NJ is a hop, skip and jump away. The screenshot:
Speed Test Results
I tested the card against two different services took place on the morning of January 8th, 2008 from the Starbucks in Union, New Jersey. I did not compare the results against T-Mobile’s hotspot since I’d think that would be a bit unfair.
When I grabbed the screen captures, I was a bit disappointed with the speed this day. Previously, I had seen between 800 kbps and 1.2 Mbps down. As you can see in both screenshots below, there’s a bit of a delay hitting the gateway (110ms on up) so don’t expect to use this for voice. No issues using a remote shell (SSH) but forget gaming/other interactive traffic. On with the results…
Speakeasy - NYC
- Down: 724 kbps
- Up: 497 kbps
Speedtest.net Results
- Down: 759 kbps
- Up: 497 kbps
- Delay to first hop/gateway: 110 ms
on February 3rd, 2008 at 2:56 pm
on March 3rd, 2008 at 5:29 pm
[...] I did not test the Sprint (also a CDMA / EVDO Rev A carrier) data cards. Sprint has no data cap - and seems to offer about the same speeds. I did find a great writeup by Kelly Hair - Great Experience With Sprint Wireless Data Plan Using Novatel Merlin EX720 in MacBook Pro. [...]
on March 17th, 2008 at 10:26 pm
[...] MacBook Pro with EVDO card (see this post for more info on the card..) [...]
on April 8th, 2008 at 12:19 pm
Now this story you will hear is just an example of why Sprint will bankrupt! They don’t listen to their customers.
I am 3 year customer of sprint, On my Family plan (out of the contract now) I wanted to add Unlimited data internet plan ( I do have Sprint card, no reasonable need for another contract).
I even offered to pay upfront for the month, so instead of paying after the month of use, I wanted like with T-mobile flex-pay, to pay month upfront.
They first say it’s not possible without 2 year contract, The plan is 59.99$. Than after 2nd or 3rd agent, one lady told me it is possible month to month, but its 90$! (it’s like a PUNISHMENT for wanting to be a good customer, to pay infront, to double my service, spend more money, hello!)
I ask them for any reasonable reason why I should sign the contract on two years. All I got is that’s the way we do business. Well that’s exactly the way you will bankrupt!
No thanks, Sprint no more for me. Ever!
on April 8th, 2008 at 8:54 pm
@jake
Thanks for your comment. The way mobile phone companies get you into long term contracts is less than ideal. It was one of the reasons I went with Voce for my mobile phone service. Unfortunately, this MVNO flamed out and I’m back to AT&T.
AT&T is ok - I do not have any complaints about the voice service. The data service is a different question. It really blows. Well.. not as bad as t-Mobile but it’s not that far off.
So, where does this leave me for data service in the States? Verizon or Sprint. I’m not the biggest fan of Verizon having hated myself for switching to them for some stupid phone and then regretting it the next day.. week.. month. It’s as if my buyer’s remorse was more like a depression
Not meaning to sound political, I think Sprint is the lesser of the evils when it comes to good, high speed wireless Internet access. Verizon talks a big game but then dings you if you like to surf.
Perhaps the big boys will be licking their wounds of Clearwire ever gets off the ground and is not affiliated with Sprint. We’ll see..
For the time being, Sprint makes the most sense to me. Yeah, I feel a bit dirty but I can always take a shower later
on May 8th, 2008 at 7:29 am
on May 25th, 2008 at 12:09 am
why. Now. With. 3g. Sprint. Instinct. I will. Stick. To. My. iPhone. I. Hope. 3g. Won’t. Have. Data. Cap. Why. Bother. With. Fast. 3g. If. You won’t. Beable. To use. Any. Multi. Media. Features
on May 27th, 2008 at 9:46 am
@James
Thanks for the comment. I held off on the 1st gen iPhone because it lacked 3G. I go bananas when I have to wait for a screen refresh & EDGE just doesn’t do it for me. The new iPhone (whenver it finally releases in the next month/two) will be on my shopping list. It’s too bad Apple is not leapfrogging and looking at 4G but I guess the market was a bit topsy turvy until Clearwire and Sprint finally got their act together. I have a draft I’ll post to about that - I forgot to a couple of weeks ago…